Refund Policy

In the event of an error with your online transaction or you change your mind about your purchase, we will honour your request for a refund provided an official notification is made within 48 hours of your purchase. Please contact us at 416-667-6295 or email customerservice@trca.on.ca and include your name, telephone number and the date and amount of your transaction.

Toronto and Region Conservation is committed to ensuring all discrepancies are resolved within 10 business days.